RESIDENTIAL TRASH DO’S & DON’TS
- Weekly Service – all trash must be bagged and placed inside your company issued PWS container (no personal containers will be serviced)
- Bags placed outside the container, will incur a $4 per bag fee (picture will be taken)
- Backdoor Customers – trash containers must be visible from the street (i.e. front or side of home)
- Curbside Customers – trash containers must be placed curbside either the night before your service day no later than 6am the day of service
- Bulk Service – available for an additional fee and must be paid upfront via credit card. Contact our office for further details
BILLING & FEES
- Accounts will be invoiced monthly (Every 30 days)
- Payment is due on the 1st day of each month
- After the 5th day of the month, your account will be placed on hold and will incur a $10 late fee
- After the 15th day of the month, your account will be cancelled and the PWS container will be removed from your property.
- Account reinstatement – must pay past due + $60 reinstatement fee + 1 month in advance
- NO proration policy – all customers will be responsible for the full monthly fee if you do not cancel before the start of the next service cycle. NO refunds will be issued.
- Extra pickup – $25 per return pickup
- Credit Card processing fee – 4.5%
- Paper Bill Fee – $2.95 per invoice
ITEMS NOT ACCEPTED AS HOUSEHOLD TRASH:
Oil, Gasoline cans, all paint cans, Kerosene cans, all flammable items, Hazardous materials, Tires, furniture, human or animal feces, animal carcass, tree limbs, yard waste, etc.