Healthcare Consulting Services.

In the dynamic landscape of emerging technology, platforms, apps and social media interactions in healthcare, my consulting services focus on seamlessly integrating the needs and preferences of patients and families, identifying strategic applications of technology to enhance patient satisfaction scores and overall patient experience.

As a recognized healthcare expert, Lelis Vernon offers engaging and informative speaking engagements for conferences, seminars, and other events.

We advocate for the advancement of neonatal intensive care units and promote policies and initiatives that benefit healthcare entities, practitioners, and patients.

I specialize in advising healthcare teams on the establishment, scalability, and sustainability of Patient Advisory Councils (PACs). With extensive experience, I partner with teams identifying and recruiting families who can contribute meaningfully, providing training to families to enhance their effectiveness, assigning roles to volunteers based on their strengths, and crafting programs tailored for the unique environment of the NICU.

Drawing from a wealth of experience at both the unit and state-wide levels in Quality Improvement initiatives, I bring a nuanced understanding to the process, highlighting the importance of family perspectives. In collaboration with healthcare teams, my approach to quality improvement initiatives encompasses a comprehensive array of services aimed at identifying areas for improvement in existing care processes, designing potential better practices and elevating standards, all with a distinctive focus on integrating family-centered care principles. My services extend to the development and execution of strategic plans, ensuring compliance with regulatory and accreditation standards, while upholding the principles of family-centered care.

Patient safety enhancement services are provided prioritizing the systematic assessment of protocols, specializing in the development of comprehensive training programs for healthcare professionals, with a focus on instilling best practices that are patient and family-centered. These patient and family-centered efforts aim to significantly reduce medical errors and adverse events, ultimately contributing to a safer and more secure healthcare landscape.

Amplifying the significance and real-world implications of research results, the involvement of families' voices not only guarantees ethical considerations but also enhances the research process with distinctive perspectives. Leveraging extensive research experience, including co-authoring numerous peer-reviewed papers in maternal and infant care, my contributions in research and data analysis underscore the invaluable perspectives of consumers and family expertise.

Acknowledging the need for extra assistance in understanding and implementing family-centered care within their units, teams can derive value from involving the expertise of families in co-designing structured educational interventions. This involves creating customized training, teaching, and simulation programs tailored to the specific requirements of healthcare teams. Continuous education initiatives are designed to cover the latest research, best practices, and industry trends. Leadership programs, expertly crafted with a focus on team cognition, team makeup, and equitable representation, are developed to instill a culture of continuous learning within teams.

Offering specialized expertise in healthcare policy and advocacy, particularly in the domain of maternal and infant care, I aid in the development and implementation of policies to enhance patient outcomes, advocating passionately for babies and families. With exceptional communication skills, I bring a powerful voice to policy discussions, ensuring that the needs of the most vulnerable are effectively conveyed. Proficient in English, Spanish, and Portuguese, my multilingual capabilities broaden the reach of your advocacy efforts. Coupled with outstanding writing skills, I aim to make policy change not only possible but impactful. Through collaborative efforts with diverse organizations and government agencies, my goal is to shape a healthcare environment that consistently fosters optimal outcomes for both mothers and infants.

Delivering extensive expertise, I offer guidance to teams on the seamless implementation and optimization of family-centered care models. My role involves facilitating services that cover the development of targeted strategies, enhancing communication between healthcare providers and families. Specializing in the design and implementation of innovative programs, my focus is on actively involving families in the critical aspects of care planning and decision-making. Through these integrated approaches, collaborative efforts can be directed toward creating a patient-centric environment, ensuring optimal healthcare outcomes, and fostering a positive experience for both providers and families.

Bringing substantial expertise in healthcare disparities, health equity, and diverse projects addressing social determinants of health, I offer the creation of tailored solutions, sharing a distinctive perspective on the challenges that vulnerable populations have in securing essential healthcare services.